Loans.com.au has been recognised as an ABA100 Winner for Product Innovation in The Australian Brand Awards 2017 for the research and development of onTrack. The Australian Brand Award for Product Innovation [PIA] recognises innovative consumer products offering a point of difference from their competitors.

“Our online loan application platform onTrack has disrupted the Australian lending market, allowing us to offer cheaper, more convenient loans through end-to-end online processing. We are very proud that the years of work by our in-house development team on this service has been recognised with our naming as an ABA100 Winner for Product Innovation.”
Marie Mortimer, Managing Director
Founded in 2011, Brisbane-based loans.com.au has quickly grown into one of Australia’s most competitive, award-winning online lenders. Over this period it has been able to meet the needs of more than 15,000 customers around Australia. Brisbane-based loans.com.au is backed by Firstmac which is Australia’s largest non-bank lender. Over the last 35 years, Firstmac has provided over 100,000 home loans. International ratings agency Standard & Poor’s awards Firstmac its highest possible ranking for loan serviceability.

Loans.com.au is one of Australia’s largest online lenders. It recently launched a ground-breaking cross-platform management tool called “onTrack”. Consisting of an online portal and synchronised mobile apps, the onTrack portal and service model allows borrowers to complete a car or home loan application entirely on their mobile device or computer from initial contact through to settlement and registration for online services.

There are many steps required to go from application to settlement of a loan. These include completing a loan application form, supplying supporting documents, ordering a valuation, signing and returning loan documents, organising settlement of the loan, and arranging to service the loan. All of these can be completed online using the onTrack portal. As well as handling these different steps, onTrack can be used across a multitude of devices including desktop computers, mobile phones and tablets.

The tool allows users to download all required forms and documents and book a valuation of their property online. They can then securely submit the forms and supporting documents which can also be signed digitally within onTrack. They can see exactly where they are in the process, what they have submitted, what loans.com.au is doing, and what they need to do next. They can also communicate with a lending officer through a real-time messaging system. Once their application is approved, the customer is notified through onTrack.

onTrack has empowered the borrower and given them more control over the speed of their application. It has reduced handling by loans.com.au, generating savings which are passed on through low interest rates. It has increased the security of the process, because confidential documents are not sent through email.

Borrowers use many different devices and their documents come in many different formats.

For this reason, the onTrack system has been designed to work flawlessly with an extraordinarily wide range of devices and document types. The system is compatible with PCs, tablets and mobile phones. It translates documents from multiple formats including javascript, HTML, and CSS into files and forms that are readable by loans.com.au loans officers.

For more information about onTrack go to www.loans.com.au

Products can be tangible or intangible and can include but are not limited to manufactured goods, devices, equipment, services, programs and activities from any of the following main product types:

  • Electronics & Communications
  • Home & Garden
  • Beauty & Wellness
  • Fashion & Lifestyle
  • Food & Beverage
  • Sports & Fitness
  • Entertainment & Recreation
  • Travel & Leisure
  • Baby & Children’s products.

Entry is open to all domestic and international brands available in the Australian consumer marketplace.

Products must be commercially available on the Australian market and comply with all applicable Australian standards and regulatory requirements prior to entry. Prototypes or products still undergoing trials are ineligible to enter.

Entries are assessed utilising a robust and dynamic framework to ensure that the assessment process is pertinent and objective. The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards. The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.

The Australian Brand Awards are the regional chapter of an integrated, hierarchical leadership program conducted on a national and international level. Eligible organisations from each region are invited to participate in the international chapter of the program at The World Brand Awards. Conducted annually and currently in its inaugural year, the awards has been established to honour the most innovative consumer brands by recognising their most innovative consumer products. The program provides a notable opportunity for high-performing organisations which develop innovative consumer products to be acknowledged both nationally and internationally. The Australian Brand Awards are the national chapter and The World Brand Awards are the international chapter. The awards seek to recognise the world’s most innovative consumer brands through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.

Organisations that participate are provided with the unique opportunity to benchmark themselves against the top performers globally. The recipients are acknowledged for their achievements and recognised as the elite of their industry earning a place amongst a distinguished group by having their products, projects, initiatives, contributions and achievements recognised on a prominent and far-reaching scale. The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige. This establishes a valuable resource that can be used extensively to create opportunities for publicity, positive organisational profiling and heightened brand awareness within the respective industries both nationally and internationally.

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